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How We Protect Your Information

When you open an account with rajawali 303, your personal and payment data moves through encrypted channels we maintain on your behalf.

Account verification securedPayment data encrypted in transitWithdrawal requests verified before payout
Explore the Lobby Read FAQ
rajawali 303 How We Protect Your Information
REACH OUR TEAM

Privacy Questions – Contact Us

Live Chat Open your account lobby and tap Support in the footer.
Email Send privacy concerns to our data team.
Account Settings Review and update your personal details directly in your account profile.
HOW WE KEEP IT SAFE

Data Security & Cookie Use

Encryption Standard

All connections between your device and our servers use TLS 1.2 encryption or higher. Your login credentials and payment data remain encrypted at rest in our secure database.

Session & Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your game preferences. Analytical cookies help us spot issues; you can control these in your browser settings.

Payment Data Handling

DANA, OVO, GoPay and QRIS transactions are processed by the payment providers themselves. We store only transaction IDs and timestamps, never your payment method details.

Data Retention

Account data is kept for the duration of your membership plus two years after closure for dispute resolution and regulatory compliance where local law permits.

Third-Party Sharing

We do not sell your data. We share only what is necessary with payment processors, anti-fraud services, and legal authorities if required by local law.

Account Recovery

If you forget your password or suspect unauthorized access, use the account recovery form on the login page. Verify your email or phone to regain access within minutes.

What You Need to Know

We ask for your full name, email, phone number, date of birth, and address to verify your identity and comply with local regulations. For deposits via DANA, OVO, GoPay or QRIS, we confirm the transaction but don't store your payment credentials — the payment provider holds those.

Yes. Log into your account, go to Settings > Account Info to view your profile details and withdrawal history. For a complete data export including game activity and cookies, contact our support team via live chat or email; we'll compile it within five business days.

We retain account and transaction records for two years after closure to handle disputes, verify payouts, and meet regulatory obligations where local law permits. Personal data like your email or phone is deleted after that period unless you request earlier deletion.

No, we do not sell your personal data. We share only transaction details with DANA, OVO, GoPay and QRIS to process your deposits, and with fraud-detection services to protect your account. Legal disclosure happens only if required by local law.

All data travels through TLS 1.2 encryption. Your password is hashed, never stored in plain text. Payment information stays with the payment provider; we see only a confirmation code. Two-factor authentication via email or SMS adds an extra layer to your account.

Change your password immediately through the login recovery form. Then contact our support team via live chat or email with details. We'll review your account activity, flag suspicious transactions, and walk you through securing your account again.

Essential cookies (login, session) cannot be disabled — your account needs them to function. Functional and analytical cookies can be turned off in your browser settings. This may reduce personalization, but you can still access the full lobby and play normally.

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