Reference

Terms & Conditions at rajawali 303

When you open an account with us, you're signing into a set of clear rules that protect both your deposit and your withdrawal.

Account access rulesPayment & withdrawal termsSecurity & account changes
rajawali 303 Terms & Conditions at rajawali 303
REACH OUR TEAM

How to Contact Us About Terms Questions

Live Chat Open your account and head to the lobby footer — the chat icon connects…
Email Support Send term-related questions to our support email, and we'll respond within 24 hours.
Account Settings Many term-related requests — like updating your contact info or reviewing deposit history —…
YOUR DATA, YOUR CONTROL

How We Secure Your Account & Information

Account Security

Your password is encrypted end-to-end. We never store it in plain text. Two-factor authentication is available in account settings if you want an extra layer of security on your login.

Data Retention

We keep your account data for the lifetime of your account plus 12 months after closure, unless local law requires a longer period. Transaction records are stored for seven years for withdrawal verification.

Payment Verification

When you withdraw, we verify your identity using the name and phone number on file. This protects your funds and ensures only you can request payouts from your account.

Cookie & Tracking

We use cookies to keep you logged in and to remember your lobby preferences. You can manage cookie settings in your browser; disabling them may limit some account features.

Account Closure

You can close your account anytime through account settings or by contacting support. Any balance is returned via your original deposit method within five business days.

Changes to Terms

If we update these terms, we'll email you 14 days in advance. Continued use of your account after that date means you accept the new terms. You can close your account if you disagree.

What You Need to Know About Our Terms

Open the login page and tap 'Forgot Password.' We'll send a reset link to your registered email. Click the link, create a new password, and you're back in your account. The reset link expires after 30 minutes for security.

Your account name must match your ID document for withdrawal verification. To change it, contact our support team with a photo of your ID. We'll verify the match and update your profile once confirmed.

Withdrawal minimums and daily/monthly limits depend on your account status and local law. You'll see your current limits in account settings under Wallet. Larger withdrawals may require additional verification before processing.

Promotional credits come with a play-through requirement — usually you must wager the amount three times across eligible games before you can cash out. The exact rule is shown on each promotion before you open it.

After we verify your identity, withdrawals via DANA, OVO, GoPay and QRIS usually reach you in under 15 minutes. Bank transfers may take 24–48 hours depending on your bank. We'll email you a confirmation once it's sent.

No. Your account is for your use only. Sharing your login, letting someone else play on it, or using multiple accounts from the same person violates our terms and can result in account suspension.

Contact our support team immediately with details of the suspicious activity. We'll secure your account, review the transaction history, and help you recover any unauthorised funds if verified. Change your password right away.